All orders must be placed through our approved ordering system. Orders are prepared specifically for each customer and are available for pickup at the scheduled date and time selected at checkout.
Please provide accurate contact and order information. If you need to change your pickup time, contact us as soon as possible.
Orders that are not picked up within the designated pickup period may not be eligible for a refund or replacement.
Because our products are freshly prepared and may be perishable, all sales are generally final.
If your order is incorrect, missing an item, or there is a significant issue with the product, please contact us as soon as possible after pickup. We may offer a replacement, remake, store credit, or refund when appropriate.
We are unable to offer refunds simply because a customer changes their mind, does not like a flavor, or does not pick up an order.
For quality concerns, we may request photos and order information.
Our products are prepared in a home kitchen in accordance with applicable Arizona Cottage Food Program requirements.
Products may contain or come into contact with common allergens, including milk, eggs, wheat, soy, peanuts, and tree nuts.
We cannot guarantee an allergen-free environment. Customers with severe or life-threatening allergies should carefully review ingredients and consider whether our products are appropriate for them.
Please follow all storage and handling instructions provided with your order.
Required home-kitchen disclosure:
“This product was produced in a home kitchen that may come in contact with common food allergens and pet allergens and is not subject to public health inspection.”
Applicable product labels will contain required ingredient and Cottage Food information.
Arizona Cottage Food Registration #:CF-122792.
We do our best to provide accurate descriptions and ingredient information. Ingredients, flavors, toppings, and availability may change.
Product photos are for illustration, and actual products may vary slightly in appearance.
We collect information such as your name, contact information, order information, and payment-related information when necessary to process and manage your order.
Your information may be used to:
Payments may be processed through third-party payment providers. We do not intentionally store complete credit or debit card information.
We do not sell your personal information.
Our website may use third-party services for ordering, payments, scheduling, analytics, or other business functions. Those services may have their own privacy policies and terms.
Cafe on the Go may update these policies from time to time. The most current version will be posted on our website.
****By placing an order with Cafe on the Go, you acknowledge and agree to these policies.
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